Huobi | Having problems with deposit

Huobi | Having problems with deposit

Having problems with your deposit?

Please seek immediate assistance from our “Live Chat” support. Alternatively, you may write in to with the following:-

a selfie with hand held passport/ID

active mobile number

Huobi UID

type of coin

tx hash (txid)


deposit address

tag number if required (for example, xrp, eos, bts & steem)

How to create a live chat?

Step 1) Click on the “Help” icon


Step 2) Click “Contact Us”


Step 3) Select “Live Chat”


Step 4) Choose a question type by clicking on the drop-down menu and include your Huobi UID and active phone number in the message box, then click “Start Chatting”.